Meet Xentum’s rising financial planning stars

Last week New Model Adviser® met the young advisers of Manchester-based financial planning firm Xentum

Based in the trendy WeWork offices in Manchester’s St Peter’s Square, Xentum is brining young blood into the financial planning profession.

The firm’s managing director is Adam Carolan (pictured) who co-founded NextGen Planners with the aim of helping a new generation find their way in the world of planning.

But Carolan also practices what he preaches; his firm has a taken on a number of youngsters who are training up to be financial planners.

Last week Jack Gilbert and Elliot Smith of New Model Adviser® visited Carolan at Xentum HQ and caught up with two of the firm’s young financial planning stars.

Based in the trendy WeWork offices in Manchester’s St Peter’s Square, Xentum is brining young blood into the financial planning profession.

The firm’s managing director is Adam Carolan (pictured) who co-founded NextGen Planners with the aim of helping a new generation find their way in the world of planning.

But Carolan also practices what he preaches; his firm has a taken on a number of youngsters who are training up to be financial planners.

Last week Jack Gilbert and Elliot Smith of New Model Adviser® visited Carolan at Xentum HQ and caught up with two of the firm’s young financial planning stars.

Laura Clark, trainee financial planner

What does your role involve?

I have been with Xentum for seven weeks.

My main focus is going to be family financial planning in general, so the obvious thing is divorcees. But, in my opinion, cohabiting couples are widely unprotected by law so it is important for me to focus on them and make sure they get the relevant protection in place and just do the basics.

In addition to that, LGBT is a massive part of my life and I am really focusing on that and certain niches that are relevant to LGBT planning. For instance since gay marriage came into place we are not allowed to access our partner’s pension before then.

For LGBT family planning, if you want to surrogate its quite expensive so you need to plan for that. Then your life is going to change after that so you need to make sure you have protection in place. It is a very niche area, but in the future of financial planning you are going to have to specialise.

How did you get into financial planning?

I tripped and fell into the profession, but I have been in it for seven years. I have just moved from a technical role at Brewin Dolphin but I love Xentum because it is planning driven.

What was your first ever paid job?

I was a deli girl at Waitrose, so I had that hideous uniform.

What have you been doing today?

I have been doing some Voyant training, and I have been in a new client prospect meeting.

 

Rabab Shah, client services manager

What does your role involve?

At the moment I am a client services manager. I am on the NextGen Planning training course and with the role at the moment I help the financial planners with the process of onboarding clients, making sure it runs smoothly. When they come in, I am that first port of call.

I started at the Co-op in customer services, but I got all that experience working with customers face to face, so I have learned over the years what customers respond to. In the meantime I really want to become a financial planner, so I am currently studying for my RO2 exams.

What got you into financial planning?

A desire to want to help people. Working at the Co-op for five years made me realise I really want to be able to help people in any way. It was only when I sat down with Adam [Carolan, managing director of Xentum] that I realised I could help people in this way. I could use what I wanted to do in this environment.

What are you doing today?

Today we went on a training course for the cashflow modelling software Voyant. It was a lot of information to take on board in a short space but I can see the value of it. It was very interactive, so I can see how clients will respond to that.

What was your first ever paid job?

Working in a call centre for Express Gifts in Accrington. My first real job was with the Co-op and I loved it. I worked my way up to marketing and customer strategy and I was a segmentation and proposition executive. What I did in that role was develop business propositions for the bank, based on their values and I came up with my own concepts.

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