Pushing your business to the next level is about saying to yourself that there are always thing that can be done better (and doing that in a healthy way).
In this episode of our better business series, Citywire UK head of audience development Ian Horne sits down with Standards International's Michelle Hoskin and Jane Smith Financial Planning director Nicola Watts to discuss the thorny issue of complacency.
As Ian and his guests discuss, tackling complacency is all about being self-aware when things are not going so well, or - indeed - that certain things could just be improved.
You can watch the episode (which was filmed last year) in full above. The previous three episodes - on being the boss, striking a work-life balance and making the most of paraplanners - are available here, here and here.